NHS Prescriptions Health Advice FAQs Contact Us About

Frequently Asked Questions

You can find answers to most questions here, but if you still need help, please contact us.

About MedHut

Who is MedHut?

MedHut is an online pharmacy, also known as a distant selling pharmacy. Family-run and based in York, our healthcare team is run by two highly experienced pharmacists, Jamal and Amina Hussain.

Is MedHut regulated?

Is your service confidential?

What types of medications are available through MedHut?

What treatments do MedHut offer?

NHS Prescription Service and Medicines Deliveries

How can I ensure the medications I receive are genuine and not counterfeit?

At MedHut, we source our medications directly from reputable suppliers to guarantee the authenticity and quality of all our products. Additionally, we follow strict quality control measures to ensure that you receive the right medication.

How long does it take to receive medications from an online pharmacy?

Can I return or exchange medications purchased online?

What should I do if my medication order is delayed or lost?

I am a carer or a family member, can I order on behalf of the person I am caring for?

Do I need to tell my GP that I have nominated MedHut to dispense and deliver my medications?

Can you dispense my medication in a blister pack or a dosette box?

Is my prescription pre-payment certificate valid for use with NHS prescriptions from MedHut?

Consultations

How do I go about speaking to the pharmacist on duty?

This can be done in one of three ways, you can ring MedHut on XXXXXXXXXX, email MedHut on info@medhut.co.uk, or complete the contact us form asking for a call back with the pharmacist.

How can I access private services through MedHut?