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Frequently Asked Questions

Here are some of the most common questions we receive about MedHut, our NHS prescription service, and consultations. If you have any other questions, feel free to contact us.

About MedHut

MedHut is an online pharmacy, also known as a distant selling pharmacy. Family-run and based in York, our healthcare team is run by two highly experienced pharmacists, Jamal and Amina Hussain.

NHS Prescription Service

At MedHut, we source our medications directly from reputable suppliers to guarantee the authenticity and quality of all our products. Additionally, we follow strict quality control measures to ensure that you receive the right medication.

Consultations

This can be done in one of three ways, you can ring MedHut on 01904 232271, email MedHut on info@medhut.co.uk, or complete the contact us form asking for a call back with the pharmacist.

Frequently Asked Questions

About MedHut

Who is MedHut?

Is MedHut regulated?

Is your service confidential?

What types of medications are available through MedHut?

What treatments do MedHut offer?

NHS Prescription Service

How can I ensure the medications I receive are genuine and not counterfeit?

How long does it take to receive medications from an online pharmacy?

Can I return or exchange medications purchased online?

What should I do if my medication order is delayed or lost?

I am a carer or a family member, can I order on behalf of the person I am caring for?

Do I need to tell my GP that I have nominated MedHut to dispense and deliver my medications?

Can you dispense my medication in a blister pack or a dosette box?

Is my prescription pre-payment certificate valid for use with NHS prescriptions from MedHut?

How do I share my exemption status with MedHut?

Consultations

How do I go about speaking to the pharmacist on duty?

How can I access private services through MedHut?